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Counter Fraud Conference Agenda

08:00 - 09:20

Registration, Refreshments and Networking

09:20 - 09:30

Chair's Opening Remarks


Lyn McDonald 
Cabinet Office (Confirmed)

09:30 - 09:55

Ministerial Keynote

Chloe-Smith-MP sq.

Chloe Smith
MP, Parliamentary Secretary (Minister for the Constitution) 
Cabinet Office (Invited)

09:55 - 10:10

The Fraud Landscape in Central Government

  • How the Cabinet Office Centre of Expertise for Counter Fraud is finding more fraud through raising standards and improving capability 
  • 2019-20 Fraud and Loss trends
  • An overview of work with overseas governments to share best practice on countering fraud and economic crime 
Paul Barton

Paul Barton 
Head of Counter Fraud Policy, Engagement and Assurance   
Cabinet Office (Invited)

09:55 - 10:05


Chair's Opening Remarks

Mike Haley resized

Mike Haley 
Chief Executive  
CIFAS (Confirmed)

Rob Whiteman resized

Rob Whiteman 
Chief Executive  
CIPFA (Confirmed)

10:05 - 10:35

Leading the Fight Against Fraud, Bribery and Corruption in the NHS

  • NHSCFA’s strategic direction for 2020 
  • An analysis of the current and future fraud risks, and NHSCFA’s pre-emptive to tackling these emerging threats  
  • Investing and developing staff to deliver high quality counter fraud work for the NHS 
Sue Frith resized

Sue Frith  
Chief Executive Officer   
NHS Counter Fraud Authority (Confirmed)

10:05 - 10:35

Case Study: Operation Holmes: A Guide to Good Practice

  • Improving Culture, Capability, Capacity, Communication, Collaboration and Competence in Local Authorities 
  • Gathering, developing intelligence and taking partnership action- the key transferable lessons to apply 

Senior Representative    
Rotherham Metropolitan Borough (Invited)

10:35 - 11:00

Headline Sponsor

10:35 - 11:05

Morning Refreshments, Networking & Exhibition

11:15 - 11:40

Morning Refreshments, Networking & Exhibition

11:05 - 11:35

Headline Sponsor

11:40 - 12:10

The Transformative Potential of Data Analytics in Counter Fraud

  • Bringing to life the value and importance of data analytics and turning data into actionable insights 
  • Successfully integrating and Combining Structured and Unstructured data to enhance fraud teams operations and efficiencies 
  • Live examples of how data analytics is reducing the threat of fraud 
  • National data strategy- where are we?

Andrew Elliot    
Deputy Director, Cyber Security and Digital Identity  
The Department for Digital, Culture Charity Commission (Invited)

11:35 - 12:05

The Where and Why of Charity Fraud and Cyber Crime - The Results of the Largest Charity Survey Undertaken Anywhere

  • Understanding the nature and scale of fraud in the UK charity sector
  • Building resilience and taking a proactive approach to countering fraud
  • Ensuring good governance and putting in place robust internal controls to tackle abuse and mismanagement
  • Creating an anti-fraud culture, which is supported by organisation-wide fraud awareness programmes.
  • Best practice for implementing a counter fraud framework   

Alan Bryce   
Head of Development and Operational Intelligence 
Charity Commission (Confirmed)

12:15 - 12:45

Seminar Sessions

Policing Cyber Crime: Taking a Holistic, Multi-Agency Approach to Preventing Cyber Crime

  • Examining the scale of the problem and the recent developments in Cyber Crime 
  • Recognising the red flags, the weakest links internally and externally within your third-party supply chain 
  • Prevention and Mitigation techniques and the key components of a cyber response plan to minimise organisational impact 
  • Developing cyber security resilience and best practice for combating new and emerging cyber threats 

Alex Rothwell 
Detective Superintendent  
City of London Police (Confirmed)


Chris Atack 
Detective Sergeant   
Metropolitan Police (Invited)


Lisa Osofsky 
Serious Fraud Office (Invited)


Ingrid Leonard     
National Crime Agency (Invited)

Creating a Community of World-Class Counter Fraud Specialists

  • Empowering counter fraud specialists in order to build a robust counter fraud response, across the public sector 
  • Enhancing access to counter fraud capability 
  • Best practice for reporting and sensible benchmarks for meeting the counter fraud standards 

Craig Martin  
Head of Fraud, MI & Insight 
Cabinet Office (Invited)


David Whitehouse-Hayes
Head of Government Counter Fraud Profession Policy & Engagement 
Cabinet Office (Invited)

12:45 - 13:45

Lunch, Networking & Exhibition

13:45 - 14:15

MOD's Strategic Plan for Tackling Fraud in the Supply Chain

David Moore

David Moore 
Head of Field Force East, Defence Quality Assurance UK
Ministry of Defence (Confirmed)

13:45 - 14:15

Case Study: Anti-Procurement Fraud Partnership- Lessons Learnt

  • Assessing the scale of organised crime threats to publicly procured services in councils and establishing strong partnerships to tackle this threat 
Paul Bradley

Paul Bradley  
Chief Internal Auditor and Corporate Fraud Manager  
Durham County Council (Confirmed)

14:15 - 14:35

Gold Partner

14:15 - 14:35

Gold Partner

14:35 - 14:55

Looking into the future- Artificial Intelligence, Machine Learning and IOT: Essential Weapons in the War on Fraud

  • An insight into how the DWP is using cutting-edge design, data and adaptive technologies to crack down on benefits fraud
  • Identifying how to incorporate A.I tools meaningfully into the fraud detection ecosystem
  • Using AI to keep pace with the increasing volumes of data and transactions and highlighting what elements of the fraud life cycle will be supported by A.I in the future
  • Driving forward the necessary frameworks needed, to ensure usage is ethical
  • A look at the development of innovative technologies in the public sector in the next 10 years 
Bozena Hillyer

Bozena Hillyer 
Director for Counter Fraud. Compliance and Debt 
Department for Work and Pensions (Confirmed)


Helen Roberts 
Director for Counter Fraud, Compliance and Debt
Department for Work and Pensions (Confirmed)

14:35 - 15:00

Embedding an anti-fraud culture


Ian MacMillian 
Senior Counter Fraud Specialist 
NHS (Confirmed)

14:55 - 15:10

Silver Partner

15:00 - 15:35

The New Blueprint for Data Sharing: An Insight into the HMRC & DWP Information and Intelligence Sharing Pilot

  • Realising the opportunities of The Digital Economy Act 2017 
  • Examining how 29 local authorities are working with the Department for Work and Pensions, HM Revenues & Customs to recover millions in unpaid council tax

Senior Representative  
HM Revenues & Customs (Invited)


Senior Representative  
Department for Work and Pensions (Invited)

15:10 - 15:40

Afternoon Refreshments, Networking & Exhibition

15:35 - 15:55

Afternoon Refreshments, Networking & Exhibition

15:40 - 16:20

International Perspective from Australia, Canada, New Zealand, United States

  • A look at how fraud is evolving across different jurisdictions and using this combined learning to strengthen the UK’s Counter Fraud Capability 
  • Key Successes and Failures for 2019-20 

Senior Representative 
United States (Invited)


Senior Representative 
Australia (Invited)


Senior Representative 
New Zealand (Invited)


Senior Representative
Canada (Invited)

15:55 - 16:15

Silver Partner

16:20 - 16:50

Beyond the Public Sector

  • Developing system wide fraud prevention, detection and enforcement capabilities across the insurance sector 
  • A look at how fraud is evolving in the insurance sector 
  • Best practice for combating new and emerging fraud risks
  • Securing conviction in partnership with the Insurance Fraud Enforcement Department 
Clare Lunn 5788 1500

Clare Lunn  
Head of General Insurance Fraud Committee 
Director of Fraud, LV (Confirmed)

16:15 - 16:35

Fraud Protection for People at Risk: An Overview from the Office of the Public Guardian

  • Reviewing the current safeguards which protect vulnerable people from fraudsters 
  • Evaluating the distinction between police investigations and an OPG investigation 
  • Exploring how digital fraud against vulnerable people is evolving and steps local authorities will need to take to intervene 
  • Future regulatory scope for more oversight on the power of attorney 
Jan Sensier resized

Jan Sensier 
Deputy Director of Strategy and Corporate Service 
Office of the Public Guardian (Confirmed)


End of Plenary

16:35 - 17:00

Getting Counter Fraud Awareness Right


Lucy Pledge
Head of Audit & Risk Management
Lincolnshire County Council (Confirmed)


Gillian Martin
Principal Investigator  
Lincolnshire County Council (Confirmed)


End of Local Government Stream