Agenda
2022 Agenda
23rd February 2022
- Examining the most common fraud threats that the SFO comes across in its work and its impact on victims and the UK economy and reputation.
- The importance of developing and maintaining a proactive cross-agency approach to sharing intelligence and bringing greater pace and focus to investigations through enhanced technological capabilities
- Increasing public awareness and encouraging more reporting through joint action work with private and public (UK and International) partners.
Morna Spence, Accenture’s UK & Ireland Health & Public Service Fraud Lead, will explore how other industries are applying insights into the motivations and behaviour of fraudsters and developing innovative approaches to fraud prevention.
Morna will focus on:
- The benefits of taking a global approach to tackling fraud
- How increased transparency between organisations could help tackle fraud threats
- Specific solutions and good practice examples of prevention through design and remediation
- Overview of the scale and impact of Covid related economic crime across the public sector and how departments are responding with agility to a rapidly changing external environment
- Cracking down on criminals exploiting UK government support schemes by spotting technological deficiencies, reviewing internal capabilities, and creating cross government infrastructure
- Understanding how best practice across the public sector is shaping government counter fraud framework and internal culture
- Cabinet office case study working across Government data sources
- What is entity resolution and why is it critical in the fight against fraud
- The uplift provided by network analysis in fraud detection
- Moving to upstream risking to stop fraud before it happens
Fraud is a multi-faceted threat both across the public sector and within a single organization. From deliberate error to organised crime there is no one methodology that can be used to tackle all fraud typologies.
If we accept this as the reality, then
- How do organisations apply tactical solutions and yet maintain a coherent strategy?
- How do they ensure that the individual models are fair and that combined together there is no discrimination?
- How do manage that large number of models, consistently monitoring performance, challenging poor performers, and applying machine learning?
This session will look at the underlying challenges of multi-discipline fraud disruption and methods to deal with them.
- Understanding the current nature of crime in the digital asset landscape in 2022
- The different types of fraudulent schemes and crypto crimes we get asked about
- How our investigations service assists businesses and law enforcement with their cases
With unrivalled experience leading the national police counter-fraud effort, Ian Dyson is ideally placed to chair this expert panel exploring emerging fraud threats – and the way new technology is helping both the fraudster and the investigator.
Informed by a new survey of investigators and white paper on emerging threats, the panel of industry experts will discuss ways of tilting the balance of tech advantage in favour of the investigator.
Fraudsters exploit worry and uncertainty; the COVID-19 pandemic provided more than enough of both creating a thriving environment for fraud. Fraudsters exploited the public’s concerns with scams sales of fake tests, fake vaccines, disinfecting driveways, etc. However, the scale of fraud against governments, providing relief and stimulus funds, was even greater. In recent years, the banking sector has tackled its fraud problem using increasingly sophisticated, biometric, and AI-powered solutions. These solutions detect and deter fraudsters whilst at the same time providing easier access for legitimate users. HSBC alone have publicly reported protecting almost £1 billion from fraud over a 3-year period with their biometric Voice ID solution. Isn’t it time for local and central government to protect citizens to the same extent?
In this session, we’ll address some of the many challenges organisations are faced with:
- How do we stop fraud at the source, identify and block the actual fraudster behind each attack?
- How to increase security without adding friction to citizen or employee experiences?
- How do we ensure verification methods are inclusive of diversity and cater for vulnerable demographics?
- Why is it better to investigate fraudsters with biometrics?
- Applying best practices from organisations already using Intelligent fraud solutions
This interactive session will look at how biometrics is helping organisations crackdown on fraud.
Twenty years ago the emergence of ‘lean thinking’ took the manufacturing world by storm. It introduced the eight forms of waste and showed how ‘binning the waste’ could transform operations. Today many organisations are realising that the same principles can now be translated out of the factory and into office offering the potential to transform the production of ‘information and decisions’ into a more efficient and effective operation.
In this session we’ll look at:
- The eight forms of waste and what they look like in ‘information trade’ environments
- Where to start the hunt for them – quick questions to ask that help you zero in on inefficiencies
- The vital role of IT technologies in helping or hindering the efficiency improvement challenge
- Key questions to ask to ensure you have the right software to get the job done efficiently and effectively
Twice2much discusses the risks to organisations of the significant changes to working practices and controls during the COVID period.
Most importantly we discuss how overpayments could be identified and recovered from Suppliers, quickly, cost-effectively, and with minimal impact on Internal resources.
Recoveries go directly back to the Organisation’s Bank Account.
This un-budgeted Cash windfall could directly ‘help’ against current/future budgetary pressures on jobs, internal resources, and patient/social services.
Learning Points
- Highlighting main challenges and the impact of COVID on Accounts Payable functions
- Examples and types of errors that have occurred during the pandemic
- Partnering with Experts/Third parties – Effective use of the Organisation’s resources
- Potential financial and resource benefits from such a review
- Collaboration with the fraud departments can identify the proportion of overpayments relating to Fraudulent transactions
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- 8% of procurement spending falls victim to fraud every year. Internal controls & audits only detect a small fraction of fraud while virtually all fraud continues to go undetected.
- Procurement fraud is infinitely more difficult to detect than other types of fraud. That’s why we need a completely new approach. Artificial intelligence and advanced analytics enable us to identify fraud patterns that are otherwise impossible to detect.
- We have demonstrated that novel techniques from other sectors can deliver staggering results. For example, cross-referencing relationships between employees and suppliers has enabled us to identify £320M in collusion risk.
- We are only scratching the surface of what will be possible. We are building towards a future where we no longer need to rely on retrospective reviews, instead, we will be able to predict fraud before it happens so that enhanced controls can be applied proactively.
- Just because organisations refuse to look doesn’t mean fraud doesn’t exist. There is an urgent need to equip fraud, procurement, and finance teams with better tools to identify and mitigate fraud.
- Data will play a massive role in detecting fraud. It will come from various ERP and business platforms that are in use. We need to make access to this data simpler to unlock its enormous value as quickly as possible.
This session will cover:
- Why it’s important for the public sector to verify identity remotely
- How to reduce fraud using remote identity verification
- A real-life demonstration of remote ID verification and user onboarding using biometric technology
- Examples of remote ID verification and onboarding by central / local government, healthcare, and third sector organisations
- The benefits of biometrics / automated identity verification to public bodies
Ever wonder how much more you could do with the whole story? Some data is great, but you can’t see the whole picture without comprehensive data capture and the right tech to contextualize and interpret it. Learn how behavioural biometrics is fueling the future of the management and prevention of fraud and scams by producing data focused on the interactive behaviours of fraudsters and legitimate customers alike
The rollout of economic support during COVID-19 created a painful tradeoff between robust counter-fraud controls and ensuring a speedy delivery. Fraud is a data problem, and the right data technology can bridge the divide between these competing policy objectives, by:
- adapting to the changing data and policy landscape with minimal configuration time
- building on top of existing knowledge and investments
- binding data governance practices with automation
We share our experience in helping government organisations worldwide to combat public sector fraud, and how it may apply to problems today.
- Understanding the role financial services need to play to tackle the prevalence of APP scams
- Redesigning UK inter-banking payment architecture, so that it meets the needs of the UK’s digital economy
- Working with industry and consumer groups to drive the legislative changes necessary to reduce the instance of online harm
Join Euan and Victoria for a discussion session looking at how collaboration and innovation enabled a rapid and effective response to Covid-19, and how it can continue to do so.
- Identifying an issue and developing a rapid response
- The key to collaboration – the perfect partnership
- Overview of the CPS Economic Crime Strategy Aims and Outcomes
- Maintaining judicial confidence and examining the role and approach of the CPS in deciding whether to prosecute
- Best practice guidance to ensure that case management and disclosure requirements are complied with fairly and properly
- Examining the most common threat vectors and the impact of identity and cyber security breaches, on the public sector, post Covid-19
- Utilising emerging technology to effectively prevent fraud and implementing the right security, technical and governance processes to manage fraud risks
- Discussing what organisations need to do to plan for to ensure they are resilient to future uncertainties
- Increasing public awareness and encouraging more reporting through joint action work with private and public partners
- Understanding how counter fraud work has changed post pandemic- has the risk environment changed?
- Reviewing risk assessments and the nature and impact of old and new risks
- Determining where to put resources to tackle a backlog of cases versus being more proactive
- Developing a post-event assurance process to ensure funding is used for its intended purpose
- The current strengths and weaknesses of our recruitment approach with reference to diversity
- Insight into the current demographic and diversity breakdowns for the Counter Fraud Profession in Government
- What we can do better at to improve people’s experiences at work and how this links to diversity, recruitment and retention
- An update on the progress of the Government Counter Fraud Profession since its launch in 2018
- Focus on leadership and developing skills and career pathway
- Understanding the role of the Profession during the COVID-19 pandemic
- Insight into the future: our strategic vision and forthcoming plans
Examining what bid-rigging tactics look like in practice; sharing lessons from recent cases that can be used to reduce risks in the future; the role of partnership working in identifying and investigating suspect behaviour
- Insights from the NAO’s cross-government work on COVID-19 fraud and error
- What is good monitoring and why it is key to tackling fraud and error effectively
- Offering a perspective on how fraud is impacting the public sector and our international government partners
- Uncovering the recent work of the IPSFF and its leading practice
Sponsored by:
The 2nd annual Public Sector Counter Fraud awards, in collaboration with the Government Counter Fraud Profession, is the perfect way to reward those who have demonstrated commitment to the task at hand and shown the spirit of innovation, great teamwork, or going the extra mile to create better outcomes for the citizen in our national fight against fraud.
6pm - 8pm Public Sector Counter Fraud Awards
We wanted to start 2022 on a positive note by recognising the incredible achievements of those working in Counter Fraud.
The 2nd annual Public Sector Counter Fraud awards, in collaboration with the Government Counter Fraud Profession, is the perfect way to reward those who have demonstrated commitment to the task at hand and shown the spirit of innovation, great teamwork, or going the extra mile to create better outcomes for the citizen in our national fight against fraud.