Agenda

2022 Agenda

23rd February 2022

8:30 am
Registration, Refreshments and Networking
9:05 am
Chair’s Opening Remarks 
Mark Cheeseman OBE
Mark Cheeseman OBE
Director, Public Sector Fraud
Cabinet Office
Confirmed
9:15 am
Keynote | The SFO: Fighting Serious and Complex Fraud
  • Examining the most common fraud threats that the SFO comes across in its work and its impact on victims and the UK economy and reputation.
  • The importance of developing and maintaining a proactive cross-agency approach to sharing intelligence and bringing greater pace and focus to investigations through enhanced technological capabilities
  • Increasing public awareness and encouraging more reporting through joint action work with private and public (UK and International) partners.
Lisa Osofsky
Lisa Osofsky
Director
Serious Fraud Office
Confirmed
9:35 am
Questions and Answers
9:40 am
Staying a Step Ahead: How Understanding the Mindsets of Fraud Could Help Combat it in the Public Sector

Morna Spence, Accenture’s UK & Ireland Health & Public Service Fraud Lead, will explore how other industries are applying insights into the motivations and behaviour of fraudsters and developing innovative approaches to fraud prevention.  

Morna will focus on:   

  • The benefits of taking a global approach to tackling fraud 
  • How increased transparency between organisations could help tackle fraud threats  
  • Specific solutions and good practice examples of prevention through design and remediation 

 

Accenture logo

Morna Spence
Morna Spence
Senior Manager, Public Sector Strategy and Consulting
Accenture
Confirmed
10:00 am
Morning Break, Refreshments and Networking
10:30 am
Panel Discussion | Prepare Not Repair: Learning Lessons from Covid-19
  • Overview of the scale and impact of Covid related economic crime across the public sector and how departments are responding with agility to a rapidly changing external environment
  • Cracking down on criminals exploiting UK government support schemes by spotting technological deficiencies, reviewing internal capabilities, and creating cross government infrastructure
  • Understanding how best practice across the public sector is shaping government counter fraud framework and internal culture
Bozena Hillyer
Bozena Hillyer
Director for Counter Fraud, Compliance and Debt
Department for Work and Pensions
Confirmed
Marc McAuley
Marc McAuley
Senior Counter Fraud Consultant
CIPFA
Confirmed
Mark Sutcliffe
Mark Sutcliffe
Head of Fraud Control for Green Homes Grants
Department for Business, Energy and Industrial Strategy
Confirmed
Neil Green
Neil Green
Deputy Director, Counter Fraud and Investigations
Government Internal Audit Agency
Confirmed
Simon Marchand
Simon Marchand
Chief Fraud Prevention Officer for Security and Biometrics
Nuance
Confirmed
11:20 am
HMRC Perspective: Covid Schemes and Counter Fraud
Anthony Usher
Anthony Usher
Deputy Director, Fraud Investigation: Organised Crime Operations
Her Majesty's Revenue and Customs
Confirmed
Janet Alexander
Janet Alexander
Director of the Taxpayer Protection Taskforce
Her Majesty's Revenue and Customs
Confirmed
11:45 am
Questions and Answers
11:50 am
Connecting Data to Tackle Fraud
  • Cabinet office case study working across Government data sources
  • What is entity resolution and why is it critical in the fight against fraud
  • The uplift provided by network analysis in fraud detection
  • Moving to upstream risking to stop fraud before it happens

 

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Craig Martin
Craig Martin
Head of Fraud, MI & Insight
Cabinet Office
Confirmed
Ivan Heard
Ivan Heard
Global Head of Fraud Solutions
Quantexa
Confirmed
12:15 pm
SAS Seminar
Crystal Blockchain Seminar
Clue Seminar
Nuance Seminar
From State Actors to Single Mothers - Fraudster are as Diverse as the Rest of Us

Fraud is a multi-faceted threat both across the public sector and within a single organization.  From deliberate error to organised crime there is no one methodology that can be used to tackle all fraud typologies.

If we accept this as the reality, then

  • How do organisations apply tactical solutions and yet maintain a coherent strategy?
  • How do they ensure that the individual models are fair and that combined together there is no discrimination?
  • How do manage that large number of models, consistently monitoring performance, challenging poor performers, and applying machine learning?

This session will look at the underlying challenges of multi-discipline fraud disruption and methods to deal with them.

www.sas.com/uk/gov

 

SAS logo

Colin Gray
Colin Gray
Principal Consultant
SAS UK
Confirmed
Peter Snelling
Peter Snelling
Principal Technical Account Manager
SAS UK
Confirmed
The Latest Solutions for Risk Mitigation in the Crypto Sector
  • Understanding the current nature of crime in the digital asset landscape in 2022 
  • The different types of fraudulent schemes and crypto crimes we get asked about 
  • How our investigations service assists businesses and law enforcement with their cases 

 

Crystal Blockchain logo

Paul Hughes
Paul Hughes
Head of Sales, EU and UK
Crystal Blockchain
Confirmed
Panel Session Chaired by former Commissioner Ian Dyson: Emerging Threats and Developing Technology

With unrivalled experience leading the national police counter-fraud effort, Ian Dyson is ideally placed to chair this expert panel exploring emerging fraud threats – and the way new technology is helping both the fraudster and the investigator. 

Informed by a new survey of investigators and white paper on emerging threats, the panel of industry experts will discuss ways of tilting the balance of tech advantage in favour of the investigator.   

 

Home - Clue - Investigation and Intelligence Software

Ian Dyson
Ian Dyson
Former Commissioner
City of London Police
Confirmed
Andrew Walker
Andrew Walker
Counter Fraud Manager
Education and Skills Funding Agency
Confirmed
Dave Carter
Dave Carter
Head of Counter Fraud
British Council
Confirmed
Richard Hampton
Richard Hampton
Head of Intelligence and Fraud Prevention
NHSCFA
Confirmed
Thomas Drohan
Thomas Drohan
Chief Commercial Officer
Clue
Confirmed
Taking the Fight to the Fraudster

Fraudsters exploit worry and uncertainty; the COVID-19 pandemic provided more than enough of both creating a thriving environment for fraud. Fraudsters exploited the public’s concerns with scams sales of fake tests, fake vaccines, disinfecting driveways, etc. However, the scale of fraud against governments, providing relief and stimulus funds, was even greater. In recent years, the banking sector has tackled its fraud problem using increasingly sophisticated, biometric, and AI-powered solutions. These solutions detect and deter fraudsters whilst at the same time providing easier access for legitimate users. HSBC alone have publicly reported protecting almost £1 billion from fraud over a 3-year period with their biometric Voice ID solution. Isn’t it time for local and central government to protect citizens to the same extent?  

In this session, we’ll address some of the many challenges organisations are faced with:

  • How do we stop fraud at the source, identify and block the actual fraudster behind each attack?
  • How to increase security without adding friction to citizen or employee experiences?
  • How do we ensure verification methods are inclusive of diversity and cater for vulnerable demographics?
  • Why is it better to investigate fraudsters with biometrics?
  • Applying best practices from organisations already using Intelligent fraud solutions

This interactive session will look at how biometrics is helping organisations crackdown on fraud. 

Nuance.com

Ian McGuire
Ian McGuire
Fraud and Biometrics Specialist
Nuance
Confirmed
Simon Marchand
Simon Marchand
Chief Fraud Prevention Officer for Security and Biometrics
Nuance
Confirmed
12:55 pm
Lunch Break, Refreshments and Networking
1:45 pm
Altia Seminar
Twice2much Seminar
Booly Seminar
Melissa Seminar
Celebrus Seminar
Waste Not! Attacking Eight Sources of Inefficiency in Fighting Fraud

Twenty years ago the emergence of ‘lean thinking’ took the manufacturing world by storm. It introduced the eight forms of waste and showed how ‘binning the waste’ could transform operations. Today many organisations are realising that the same principles can now be translated out of the factory and into office offering the potential to transform the production of ‘information and decisions’ into a more efficient and effective operation.  

In this session we’ll look at:

  • The eight forms of waste and what they look like in ‘information trade’ environments  
  • Where to start the hunt for them – quick questions to ask that help you zero in on inefficiencies  
  • The vital role of IT technologies in helping or hindering the efficiency improvement challenge  
  • Key questions to ask to ensure you have the right software to get the job done efficiently and effectively 

 

Altia's Red Logo Inline Varient - Altia intelligence investigation software

Hannah Latham
Hannah Latham
Head of Product
Altia
Confirmed
Is a Financial (Cash) Windfall Opportunity Being Missed? Identifying and Recovering COVID Overpayments

Twice2much discusses the risks to organisations of the significant changes to working practices and controls during the COVID period. 

Most importantly we discuss how overpayments could be identified and recovered from Suppliers, quickly, cost-effectively, and with minimal impact on Internal resources. 

Recoveries go directly back to the Organisation’s Bank Account. 

This un-budgeted Cash windfall could directly ‘help’ against current/future budgetary pressures on jobs, internal resources, and patient/social services. 

Learning Points  

  • Highlighting main challenges and the impact of COVID on Accounts Payable functions 
  • Examples and types of errors that have occurred during the pandemic  
  • Partnering with Experts/Third parties – Effective use of the Organisation’s resources 
  • Potential financial and resource benefits from such a review  
  • Collaboration with the fraud departments can identify the proportion of overpayments relating to Fraudulent transactions 

Twice2much logo

Andrew Cushion FFCA
Andrew Cushion FFCA
Managing Director & Founder
Twice2much
Confirmed
Detecting Procurement Fraud with Artificial Intelligence - Time to Address the £1.6 Trillion Elephant in the Room
    1. 8% of procurement spending falls victim to fraud every year. Internal controls & audits only detect a small fraction of fraud while virtually all fraud continues to go undetected.
    2. Procurement fraud is infinitely more difficult to detect than other types of fraud. That’s why we need a completely new approach. Artificial intelligence and advanced analytics enable us to identify fraud patterns that are otherwise impossible to detect.
    3. We have demonstrated that novel techniques from other sectors can deliver staggering results. For example, cross-referencing relationships between employees and suppliers has enabled us to identify £320M in collusion risk.
    4. We are only scratching the surface of what will be possible. We are building towards a future where we no longer need to rely on retrospective reviews, instead, we will be able to predict fraud before it happens so that enhanced controls can be applied proactively.
    5. Just because organisations refuse to look doesn’t mean fraud doesn’t exist. There is an urgent need to equip fraud, procurement, and finance teams with better tools to identify and mitigate fraud.
    6. Data will play a massive role in detecting fraud. It will come from various ERP and business platforms that are in use. We need to make access to this data simpler to unlock its enormous value as quickly as possible.

Booly Logo

Davis Martens
Davis Martens
Founder & CEO
Booly
Confirmed
How to Verify Identity Remotely

This session will cover:

  • Why it’s important for the public sector to verify identity remotely
  • How to reduce fraud using remote identity verification
  • A real-life demonstration of remote ID verification and user onboarding using biometric technology
  • Examples of remote ID verification and onboarding by central / local government, healthcare, and third sector organisations
  • The benefits of biometrics / automated identity verification to public bodies

 

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Barley Laing
Barley Laing
UK Managing Director
Melissa
Confirmed
What’s Your Data Telling You? The Effect of Behavioural Biometrics on Fraud and Scam Prevention

Ever wonder how much more you could do with the whole story? Some data is great, but you can’t see the whole picture without comprehensive data capture and the right tech to contextualize and interpret it. Learn how behavioural biometrics is fueling the future of the management and prevention of fraud and scams by producing data focused on the interactive behaviours of fraudsters and legitimate customers alike

 

Celebrus logo

Patrick Craig
Patrick Craig
EY Partner, FS Consulting Partner
Financial Crime Technology
Confirmed
Serpil Hall
Serpil Hall
Head of Financial Crimes and Fraud
Celebrus
Confirmed
2:20 pm
Speed vs Security: Overcoming Trade-Offs with Interoperable Technology

The rollout of economic support during COVID-19 created a painful tradeoff between robust counter-fraud controls and ensuring a speedy delivery. Fraud is a data problem, and the right data technology can bridge the divide between these competing policy objectives, by:

  • adapting to the changing data and policy landscape with minimal configuration time
  • building on top of existing knowledge and investments
  • binding data governance practices with automation

We share our experience in helping government organisations worldwide to combat public sector fraud, and how it may apply to problems today.

 

File:Palantir Technologies logo.svg - Wikimedia Commons

Harkirat Singh
Harkirat Singh
Technical Director of UK Central Government
Palantir Technologies
Confirmed
2:40 pm
Delivering Better Outcomes for Victims of APP Scams
  • Understanding the role financial services need to play to tackle the prevalence of APP scams 
  • Redesigning UK inter-banking payment architecture, so that it meets the needs of the UK’s digital economy 
  • Working with industry and consumer groups to drive the legislative changes necessary to reduce the instance of online harm 
Chris Hemsley
Chris Hemsley
Managing Director
Payment Systems Regulator
Confirmed
3:00 pm
Better Together - How Collaboration Met the Challenges of Covid-19 and Beyond

Join Euan and Victoria for a discussion session looking at how collaboration and innovation enabled a rapid and effective response to Covid-19, and how it can continue to do so.  

  • Identifying an issue and developing a rapid response  
  • The key to collaboration – the perfect partnership  

Experian Logo

Euan Slack
Euan Slack
Head of Spotlight
Cabinet Office
Confirmed
Victoria Jackson
Victoria Jackson
Senior Business Development Manager, Identity and Fraud
Experian
Confirmed
3:20 pm
Demystifying Prosecution: Meeting the Evidential Burden
  • Overview of the CPS Economic Crime Strategy Aims and Outcomes
  • Maintaining judicial confidence and examining the role and approach of the CPS in deciding whether to prosecute
  • Best practice guidance to ensure that case management and disclosure requirements are complied with fairly and properly
Andrew Penhale
Andrew Penhale
Head of Specialist Fraud Division
Crown Prosecution Service
Confirmed
3:40 pm
Afternoon Break, Networking and Refreshments
4:00 pm
Stream 1
Stream 2
Stream 3
Panel Discussion | The Future Shape of Identity Fraud and Cyber Enabled Crime
  • Examining the most common threat vectors and the impact of identity and cyber security breaches, on the public sector, post Covid-19
  • Utilising emerging technology to effectively prevent fraud and implementing the right security, technical and governance processes to manage fraud risks
  • Discussing what organisations need to do to plan for to ensure they are resilient to future uncertainties
  • Increasing public awareness and encouraging more reporting through joint action work with private and public partners
Mark Cheeseman OBE
Mark Cheeseman OBE
Director, Public Sector Fraud
Cabinet Office
Confirmed
John Roch
John Roch
Detective Superintendent Head of Economic Crime
Metropolitan Police
Confirmed
Michael Dineen
Michael Dineen
Deputy Director for Operations
National Investigation Service
Confirmed
Senior Representative, NCSC
Senior Representative, NCSC
National Cyber Security Centre
Confirmed
Panel Discussion | Quality Assurance Guidance in Counter Fraud
  • Understanding how counter fraud work has changed post pandemic- has the risk environment changed?
  • Reviewing risk assessments and the nature and impact of old and new risks
  • Determining where to put resources to tackle a backlog of cases versus being more proactive
  • Developing a post-event assurance process to ensure funding is used for its intended purpose
Mike Haley
Mike Haley
Chief Executive & Board Member
CIFAS
Confirmed
Brendan Harper
Brendan Harper
Head of Counter Fraud and Investigations Service
UK Research and Innovation
Confirmed
Claire Entwistle
Claire Entwistle
Co-Director - Investigations and Enforcement
The Insolvency Service
Confirmed
Dave Carter
Dave Carter
Head of Counter Fraud
British Council
Confirmed
4:05 - 4:25pm | Diversity and Recruitment in the Counter Fraud Function
  • The current strengths and weaknesses of our recruitment approach with reference to diversity
  • Insight into the current demographic and diversity breakdowns for the Counter Fraud Profession in Government
  • What we can do better at to improve people’s experiences at work and how this links to diversity, recruitment and retention
Nick Tomlinson
Nick Tomlinson
Head of Counter Fraud Function and Assurance
Cabinet Office
Confirmed
4:25 pm
4:25 - 4:45pm | Building Capability: Government Counter Fraud Profession (GCFP)
  • An update on the progress of the Government Counter Fraud Profession since its launch in 2018 
  • Focus on leadership and developing skills and career pathway 
  • Understanding the role of the Profession during the COVID-19 pandemic 
  • Insight into the future: our strategic vision and forthcoming plans 
Laura Eshelby
Laura Eshelby
Deputy Director for Public Sector Fraud in the Counter Fraud Centre of Expertise
Cabinet Office
Confirmed
4:40 pm
Stream 1
Stream 2
Stream 3
Tackling Public Sector Fraud: How to Reduce the Risk of Bid Rigging in Public Procurement? 

Examining what bid-rigging tactics look like in practice; sharing lessons from recent cases that can be used to reduce risks in the future; the role of partnership working in identifying and investigating suspect behaviour

Sean McNabb
Sean McNabb
Director, Cartels Team
Competition and Markets Authority
Confirmed
The Importance of Monitoring Fraud & Error
  • Insights from the NAO’s cross-government work on COVID-19 fraud and error
  • What is good monitoring and why it is key to tackling fraud and error effectively
Joshua Reddaway
Joshua Reddaway
Director Work and Pensions Value for Money
National Audit Office
Confirmed
4:45 - 4:55pm | International Perspectives
  • Offering a perspective on how fraud is impacting the public sector and our international government partners  
  • Uncovering the recent work of the IPSFF and its leading practice
Rob Malcomson
Rob Malcomson
Head of International Public Sector Fraud Forum
UK Government Centre of Expertise for Counter Fraud, Cabinet Office
Confirmed
David Whitehouse-Hayes
David Whitehouse-Hayes
Head of Counter Fraud Professionalisation
Cabinet Office
Confirmed
4:55 pm
Closing Remarks
Mark Cheeseman OBE
Mark Cheeseman OBE
Director, Public Sector Fraud
Cabinet Office
Confirmed
Mike Haley
Mike Haley
Chief Executive & Board Member
CIFAS
Confirmed
5:00 pm
End of Conference & Drinks Reception

Sponsored by:

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6:00 pm
Public Sector Counter Fraud Awards

The 2nd annual Public Sector Counter Fraud awards, in collaboration with the Government Counter Fraud Profession, is the perfect way to reward those who have demonstrated commitment to the task at hand and shown the spirit of innovation, great teamwork, or going the extra mile to create better outcomes for the citizen in our national fight against fraud.

6pm - 8pm Public Sector Counter Fraud Awards

We wanted to start 2022 on a positive note by recognising the incredible achievements of those working in Counter Fraud.

The 2nd annual Public Sector Counter Fraud awards, in collaboration with the Government Counter Fraud Profession, is the perfect way to reward those who have demonstrated commitment to the task at hand and shown the spirit of innovation, great teamwork, or going the extra mile to create better outcomes for the citizen in our national fight against fraud.