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Agenda

We're still working on the 2022 programme. In the mean time here's a look at this year's agenda for a taste of what to expect.

23rd February 2021

8:30 am
Login and Registration
9:05 am
Your Tour of the Online Conference Platform

Before proceedings get underway, this short explainer session will explore how you can get the most out of our new next generation summit platform.  Our team will run through how to make virtual connections, creating networking meet ups, accessing content on demand and how to use our new Q&A, chat functions and virtual polling tools during the day.

9:10 am
Chair’s Opening Remarks
Mark Cheeseman
Mark Cheeseman
Deputy Director, Public Sector Fraud
Cabinet Office
Confirmed
9:20 am
Analysis the Post Covid-19 Fraud Landscape across the Public Sector
  • Examining of the risk of fraud during the Covid-19 pandemic and the impact on stimulus spending
  • Ensuring funding goes as far as possible to the right people and organisations
  • Utilising cross departmental expertise, intelligence, and analytics to develop counter fraud measures and guidance to reduce the risk of fraud
  • Working collaboratively with departments, agencies, and local authorities to carry out post-pandemic assurance to find and investigate fraud
  • Leading the development of common standards and guidance for counter fraud professionals within the UK and Five Eyes Countries.
Julia Lopez MP
Julia Lopez MP
Parliamentary Secretary
Cabinet Office
Confirmed
9:40 am
Partnership, resilience and innovation: How the NHSCFA is fighting fraud during COVID-19
  • Fighting fraud during the COVID-19 pandemic – challenges and opportunities
  • Pioneering new counter fraud approaches and initiatives, together with our partners in the NHS and across the Government Counter Fraud Function
  • Beyond COVID-19 – implementing our strategy 2020-2023
Sue Frith
Sue Frith
Chief Executive Officer
NHS Counter Fraud Authority
Confirmed
10:00 am
Tackling Fraud and other Economic Crime - Now and in a Post-Covid world
  • Strengthening cooperation with our partners
  • Harnessing Technology to tackle data
  • Sharing Intelligence to Understand and Assess Future Threats
  • What are the Challenges we Face Now and post-Covid
John Carroll
John Carroll
Chief Operating Officer
Serious Fraud Office
Confirmed
10:20 am
Fraudsters are getting smarter and faster - trying to chase them won't work anymore, so what should we do now?

The urgency and financial support driven by the pandemic has created an incredible opportunity for fraudsters who have already been honing their cyber skills. Unfortunately, this catalyst may prove to be a systemic change, signalling ongoing heightened fraud.

In this brief session we will cover:

  • How organisations are using data to better identify fraud upstream rather than chasing the money after the event
  • The value of building a full context of the big picture, potentially including 3rd party data
  • The role being played by nefarious company structures to facility large scale fraud

Quantexa logo

Imam Hoque
Imam Hoque
Chief Product Officer
Quantexa
Confirmed
10:40 am
Break, Virtual Exhibition Networking and Live Delegate Meet Ups

Your opportunity to make the most of the virtual Conference, meet up with fellow delegates and exhibitors, make connections, tour our real-time resources, and content and take part on discussions via the tailored channels.

10:45 am
On-Demand Session 1
On-Demand Session 2
On-Demand Session 3
Developing People and Capability in Fraud – The HMRC, Fraud Investigation Service Learning & Development Passport

This session will provide an overview of the HMRC, Fraud Investigation Service Learning & Development Passport. Watch it at any point during the day, as an On-Demand recording.

  • A self-assessment tool and dashboard that invests in the development of our people, beyond completion of relevant foundation or training programmes.
  • Focuses development around a framework of business defined criteria that is aligned to the GCFP but written around HMRC roles and responsibilities, aligned to the role/work of the user.
  • Provides management information around capability to support future strategic planning to meet emerging and future challenges and to enable deployment of resource in a way that aligns to operational risk and Departmental priorities.
Claire Pitchfork
Claire Pitchfork
Capability Programme Manager
HMRC
Confirmed
An overview of the Counter Fraud Investigator Apprenticeship

This session presented by HMRC will provide an overview and information on the Counter Fraud Investigator Apprenticeship. Watch it at any point during the day, as an On-Demand recording.

  • The Counter Fraud Investigator Apprenticeship (CFIA) has been designed in collaboration with government organisations known as ‘Trailblazers’.
  • The CFIA presents a consistent cross-government approach to assessing standards mapped to the Government Counter Fraud Profession, providing an opportunity for individuals to pursue a career in counter fraud.
  • The CFIA has been approved by the Institute for Apprenticeships and Technical Education.
Roshni Mehta
Roshni Mehta
Counter Fraud Investigator Apprenticeship | Government Counter Fraud Profession
HMRC
Confirmed
Maggie Templeman
Maggie Templeman
Counter Fraud Investigator Apprenticeship, Government Counter Fraud Profession
HMRC
Confirmed
Building Government Counter Fraud Capability & Capacity

This session will provide an overview of how counter fraud capability and capacity is being developed through both professionalisation and the functional reform of the Civil Service. Watch it at any point during the day, as an On-Demand recording.

  • How government functions work.
  • The scale of fraud and error.
  • The structure of the Government Counter Fraud Profession.
Chris Freeman
Chris Freeman
Head of Engagement and Membership
Counter Fraud Centre of Expertise, Cabinet Office
Confirmed
11:05 am
How LAs can collaborate better to prevent fraud
  • LA current collaboration : FFCL
  • Why Collaborate to prevent fraud ?
  • Highlights on good practice in LAs
  • Collaborating across the public sector
Mike Haley
Mike Haley
Chief Executive & Board Member
CIFAS
Confirmed
11:25 am
Central Government
Local Government
Cross-Government
Applying Technology in a Meaningful way    
  • Understanding how AI, Machine Learning and Big Data are bringing value to every phase of the counter fraud processes and boosting the amount of fraud detected  
  • Using advanced AI based systems to enable investigators to evaluate millions of data points, find patterns and dubious activity   
  • Transforming capability in data and analytics and real-life examples of how technology is reducing the threat of Fraud across the public sector   
Graeme Thomson
Graeme Thomson
Programme Director Counter Fraud (Data Analytics, Capability Development, and Pilots)
Counter Fraud Centre of Expertise, Cabinet Office
Confirmed
Delivering a holistic and proactive approach to tenancy fraud
  • Overview of the work that we do –   
  • Using data matching and data analytics in our approach  
  • Tackling tenancy fraud through our key amnesty campaign.  
Ebonie Riley
Ebonie Riley
Audit Manager, Counter Fraud & Investigations Team
Bristol City Council
Confirmed
Louise Lee
Louise Lee
Counter Fraud & Investigations Team
Bristol City Council
Confirmed
How Covid-19 has changed ways of working for counter fraud teams and customer organisations

Join this virtual roundtable session presented by the Counter Fraud Investigation Team at the Government Internal Audit Agency.

  • What processes have changed and what challenges did these bring?
  • How have teams and organisations reacted to the change?
  • What are the wider impacts of those changes and will we continue with these going forward?
Julie Broadbent
Julie Broadbent
Senior Counter Fraud Manager
Government Internal Audit Agency
Confirmed
Ceri Upton
Ceri Upton
nvestigations Manager
Government Internal Audit Agency
Confirmed
11:50 am
Crypto Crime - Scams Remain Biggest Driver of Crypto Crime Despite Declines from 2019 Highs

2020 was a year of radical change, and cryptocurrency-related crime is no exception. With none to match 2019’s infamous PlusToken Ponzi scheme, cryptocurrency scam revenue fell by 71%. Even so, scammers still took in nearly $2.5 billion worth of cryptocurrency, making it the highest-grossing category of crypto crime yet again.

Join us for an analysis of the year’s activity and a deep dive into one of 2020’s most prolific scams.

In this session, Scott Johnston, Head of Public Sector Operations at Chainalysis, will highlight how blockchain analysis can be used to profile criminals behind these scams and how law enforcement can track those scammers down.

Scott Johnson
Scott Johnson
Head of Public Sector Outreach, EMEA
Chainalysis
Confirmed
12:10 pm
Seminar Session 1
Seminar Session 2
What’s the hidden cost of COVID-19 in terms of erroneous payments to Suppliers? How can the impact be identified?

Twice2much discuss the additional risks to organisations of the significant changes to working
practices and controls.

Potential Risks include:

  • Impact of furlough/sick leave
  • Working from home
  • People undertaking different tasks
  • ‘Urgency’ to procure goods and services to deal with the consequences of the pandemic (i.e. PPE, healthcare and care staff, analysts, advisors etc)
  • Need for upfront payments to secure products and services

Twice2much share their experiences over the last year, including examples of where error
payments have been made during this pandemic.

Crown Commercial Services, with the approval of the Cabinet Office, established a specific
variation to the existing RM3820 Framework Agreement on Spend Analysis and Recovery Services with a focus on ensuring that in the midst of the COVID-19 response, money was not lost through fraud or error.

This variation enables organisations to consider the extent to which this may have occurred.

Twice2much demonstrate how this might work in practice for organisations looking to consider an ‘Accounts Payable COVID-19 HealthCheck’ review.

Learning Points

· Impact of COVID-19 on Accounts Payable departments

· Highlighting of additional ‘fraud or error’ risks faced

· Discussion of examples and types of errors that have occurred during the pandemic

· Overview of the variation of the Framework Agreement

· Potential financial and resource benefits from such a review

· The practicalities of a review

Andrew Cushion
Andrew Cushion
Managing Director & Founder of Twice2much
Twice2much Ltd
Confirmed
Ethical and Intuitive Debt Recovery through greater use of Data, Analytics and Technology: lessons from six years recovering £2.3 billion in public debt

An estimated £49 billion is lost from public finances each year to fraud and error. Government bodies need to plan how to get that money back.

Join our seminar where we will discuss:

  • Why placing data analytics at the heart of customer interactions is so important
  • Why fair collection really does help you collect more and increase efficiency
  • How data and training can help vulnerable people
Rhona Parry
Rhona Parry
Chief Executive Officer
Indesser
Confirmed
Isobel Crosse
Isobel Crosse
Head of Customer Experience
ence
Confirmed
12:55 pm
Break, Virtual Exhibition Networking and Live Delegate Meet Ups

Your opportunity to make the most of the virtual Conference, meet up with fellow delegates and exhibitors, make connections, tour our real-time resources, and content and take part on discussions via the tailored channels.

During this break why not join one of four Fireside Chats & Roundtables

Our fireside chats and roundtable sessions are open to all attendees. The sessions will allow attendees to drive their own learning and share experiences with others on a number of different subject areas.

1:20 pm
Roundtable: Future changes and risks in the public sector - implications for counter fraud
Marc McAuley
Marc McAuley
Head of Counter Fraud Operations
CIPFA
Confirmed
Michael Frost
Michael Frost
Audit and Anti-fraud Manager
Buckinghamshire Council
Confirmed
1:45 pm
Seminar Session: The Holy Grail: Data, AI & Advanced Analytics underpinning the fight against fraud

Fraudsters continue to develop more sophisticated means of deceiving governments. Hear how organisations are tackling these challenges by bringing together all their data sources, using innovative and cutting-edge machine learning techniques to explore and model data.

From the stories SAS will share you will learn;

  • How technology is essential for results you can trust and act on
  • How visualisation and investigation tools improve investigator productivity
  • Why AI & Analytics is vital to stay one-step ahead of the fraudsters
Caroline Payne
Caroline Payne
Head of Customer Advisory, Public Sector
SAS
Confirmed
Colin Gray
Colin Gray
Data Scientist & Principle Consultant
SAS
Confirmed
2:15 pm
Afternoon Keynote Address - Delivering compliance: HMRC’s approach before, during and after CV-19   
  • The evolution of HMRC’s strategic approach to tackling fraud  
  • Adapting our knowledge and experience to deliver lasting impact  
  • Responding to new risks and threats in unprecedented times  
Simon York CBE
Simon York CBE
Director, Fraud Investigation Service
HM Revenue & Customs
Confirmed
2:35 pm
Panel Discussion: Removing the Practical Barriers in the way of Effective Investigation and Prosecution
  • Overview of the strengths and weakness of the national enforcement response to fraud and how agencies are narrowing the gap between the level of reported frauds and those which are successfully processed through the justice system
  • Best practice for effective case management and improving disclosure arrangements
  • Innovative approaches to asset recovery in fraud cases
Andrew Penhale
Andrew Penhale
Head of Specialist Fraud Division
Crown Prosecution Service
Confirmed
John Carroll
John Carroll
Chief Operating Officer
Serious Fraud Office
Confirmed
Perry Stokes
Perry Stokes
Detective Superintendent, National Lead Force Operations
City of London Police
Confirmed
3:05 pm
Cross Government
Local Government
Cross Government Perspective - What are the fraud threats that we face?

This session lead by Government Internal Audit Agency will provide insight into current, emerging and evolving fraud threats. 

Keith Dutton
Keith Dutton
Head of Delivery and Performance, Counter Fraud Investigation Team
Government Internal Audit Agency
Confirmed
Panel Discussion - Fighting Fraud Locally – The next steps

Tackling the threat of fraud and corruption has been and continues to be a foundation of protecting council finances and enabling them to maximise the value of every pound spent on behalf of local residents.

With Covid-19 presenting further challenges and incidences of fraud and corruption rising it never been more important for councils and leaders to fight fraud locally.

This panel is a perfect opportunity for local authorities to come together and share their insights on fraud trends, current activities, issues, innovation, and good practice with our panel of experts.

Steve Graham
Steve Graham
Fraud Manager
Durham County Council
Confirmed
Rachael Tiffen
Rachael Tiffen
Director, Public Sector
CIFAS
Confirmed
Marc McAuley
Marc McAuley
Head of Counter Fraud Operations
CIPFA
Confirmed
3:35 pm
Break, Virtual Exhibition Networking and Live Delegate Meet Ups

Your opportunity to make the most of the virtual Conference, meet up with fellow delegates and exhibitors, make connections, tour our real-time resources, and content and take part on discussions via the tailored channels.

3:55 pm
Charity Sector
International
Panel Discussion: How can we build a fraud-resilient charity sector?

Charities are increasingly aware of the risk of fraud. However, analysis suggests that about a third of charities have yet to acknowledge the significant threat that fraud now poses to the sector.  Join our panel of experts to discuss what needs to be done to fight fraud and cybercrime and keep charities safe.

Mia Campbell
Mia Campbell
Head
Fraud Advisory Panel
Confirmed
Dave Carter
Dave Carter
Head of Counter Fraud Management
British Council
Confirmed
Rita Chadha
Rita Chadha
CEO
Small Charities Coalition
Confirmed
Claire Parris
Claire Parris
Strategic Communications Manager
Charity Commission
Confirmed
International Counter Fraud collaboration and co-operation during the Covid-19 response.
  • Lessons learned from The Five Eyes (FVEY) countries
  • How this is informing UK Government policy.
Rob Malcomson
Rob Malcomson
Head of International Public Sector Fraud Forum
UK Government Centre of Expertise for Counter Fraud, Cabinet Office.
Confirmed
4:20 pm
Closing Panel Session - Diversity and Inclusion in Counter Fraud

In this closing panel we will be discussing:

  • Why diversity matters, the benefits it brings to an organisation and to our counter fraud response.  
  • The plans GCFP has in place for improving diversity and inclusion in future.
David Whitehouse-Hayes
David Whitehouse-Hayes
Head of Government Counter Fraud Profession, Policy and Engagement
Cabinet Office
Confirmed
Emma Altmann-Richer
Emma Altmann-Richer
Inclusion Lead
DWP
Confirmed
Savio Patricio
Savio Patricio
Head of Post Event Assurance for Counter Fraud
Cabinet Office
Confirmed
Roger Burt
Roger Burt
Head of Quality Assurance, Counter Fraud Directorate
Department for Work and Pensions
Confirmed
Laura Shaw
Laura Shaw
Head D&I Assurance and Engagement
Cabinet Office
Confirmed
4:55 pm
End of Conference
5:00 pm
Public Sector Counter Fraud Awards

Join us for the online award ceremony, where the 2021 winners will be revealed!

5-6 pm Counter Fraud Awards 2021

As 2020 was a challenging year due to the global COVID-19 pandemic and the way it has changed the face of fraud, and we wanted to start 2021 on a positive note by recognising the incredible achievements of those working in Counter Fraud.

The new Public Sector Counter Fraud awards, in collaboration with the Government Counter Fraud Profession, was a perfect way to reward those who had demonstrated commitment to the task in hand and shown the spirit of innovation, great team work or going the extra mile to create better outcomes for the citizen in our national fight against fraud.