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Louise Baxter-Scott

Head of Scams Teams - National Trading Standards
Confirmed

 

Louise graduated with a law degree in 2001.  In 2002 she started work for East Sussex Trading Standards. From there she was promoted through the ranks and in 2009 she was appointed as a Senior Manager.  Louise is the CTSIs Lead Officer for advice and education.  Louise is now Vice Chair of the Chartered Trading Standards Institute and a Non-Executive Director or the CTSI Board.  She is also a Board member of the Advisory Board for Safer Gambling for the Gambling Commission and sits on the Consumer panel for Phone-paid Services Authority.

In 2011 Louise got frustrated by the system in relation to support of scam victims and started what is now the National Trading Standards Scams Team.  In 2011 Louise got frustrated by the system in relation to support of scam victims and started what is now the National Trading Standards Scams Team.  In 2017 Louise was awarded an MBE for Protecting Vulnerable Consumers from Financial Abuse.