The Credit Services Association (CSA) is the only National Trade Association in the UK for organisations active in the collections and debt purchase industries. As an Approved Apprenticeships Training Provider, we are committed to raising industry standards and professionalism through the delivery of relevant standards including the Level 4 Counter Fraud Investigator apprenticeship. As well as vocational debt collection qualifications, we also offer apprenticeship programmes from entry to degree level in credit control, compliance, and counter fraud investigation to our member and wider organisations in the public and private sectors.